Hospital Referral Routes
Table reviewed bimonthly, correct at 02 September 2025
| Hospital Referral Information | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| HES & Independent Contractors | Referral Type | Route | General Referrals | Conditions Treated | ||||||||
| Cataract Providers | Cataract Referrals | Patients GP in N.Norfolk, S.Norfolk or Norwich (NOT GYW or West Norfolk): nwicb.cataract@nhs.net | REFER TO: | |||||||||
| Patients with West Norfolk GPs: nwicb. wnophthalmology@nhs.net | Forms, Lists & Downloads | |||||||||||
| Patients with GYW GPs: direct referrals to HES/ISPs | ||||||||||||
| Norfolk & Norwich University Hospital | Routine/ Urgent/Expediate referrals: | OPServicesPostTeam@nnuh.nhs.uk | REFER TO: | |||||||||
| Emergency Referrals: | Phone: | Ophthalmic Emergency Referral Service (OERS) on Tel: 01603 287787. Or 01603 286286 switchboard ask for eye casualty /on call ophthalmologist, Supporting letter with patient or to eyeclinic@nnuh.nhs.uk | Forms, Lists & Downloads | |||||||||
| Queen Elizabeth Hospital Kings Lynn | Routine/ Urgent/Expediate referrals: | nwicb.wnophthalmology@nhs.net | ||||||||||
| If URGENT mark as urgent | REFER TO: | |||||||||||
| Emergency Referrals: | Phone | 01553 613613 contact- (bleep 3073) eye casualty/on call Ophthalmologist | Forms, Lists & Downloads | |||||||||
| Failsafe ONLY | If bleepholder cannot be contacted, email: eyecasualty@qehkl.nhs.uk | |||||||||||
| James Paget Hospital Great Yarmouth | Routine/ Urgent/Expediate referrals: | Hes@jpaget.nhs.uk | REFER TO: | |||||||||
| Emergency Referrals: | Phone / Email | 01493 452452- eye casualty/on call Ophthalmologist With a supporting written referral Eyecas@jpaget.nhs.uk | Forms, Lists & Downloads | |||||||||
| Eyecas@jpaget.nhs.uk | ||||||||||||
| West Suffolk Referrals - (Evolutio) | Routine/ Urgent/Expediate referrals: | Ichevolutio@nhs.net | REFER TO: | |||||||||
| Emergency Referrals: | Phone | 01284 713000 - eye casualty/on call Ophthalmologist With a supporting written referral marked as emergency eyesecretary@wsh.nhs.uk | Forms, Lists & Downloads | |||||||||
| Wet ARMD with images marked URGENT to eyesecretary@wsh.nhs.uk | ||||||||||||
| All GP referrals | Letter typed | Letter typed to Patients GP email address see | REFER TO: | |||||||||
| Norfolk and Waveney GP and Practice Manager Contacts - Knowledge NoW (nwknowledgenow.nhs.uk) | Forms, Lists & Downloads | |||||||||||
| Aces NHS referral | Routine referrals: | Email FORM | cpicb.acesreferrals@nhs.net | REFER TO: | ||||||||
| https://www.aces-eyeclinic.co.uk/wp-content/uploads/2021/07/ACES_Referral_Form.pdf | Forms, Lists & Downloads | |||||||||||
| NewMedica | Routine referrals: | Email letter typed | newmedica.referrals@nhs.net | REFER TO: | ||||||||
| Forms, Lists & Downloads | ||||||||||||
| n2scontact@nhs.net | ||||||||||||
| NHS N2S | Routine referrals: | Email Letter typed/PCO form available | REFER TO: | |||||||||
| Forms, Lists & Downloads | ||||||||||||
| SpaMedica | Routine referrals: | Email Letter typed as PDF | spamedica.referrals@nhs.net | REFER TO: | ||||||||
| Forms, Lists & Downloads | ||||||||||||